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B
New cameras don't show on PC app
negative-feedback
ios

I had a Ring Doorbell and Stickup Cam that showed up on my iPhone app and my Windows 10 PC App. I added 2 more cameras that show up on my phone but not my PC. How do I get the new cameras to show up on my PC App? THANKS - BJP

12001

0

18

10-08-2020 10:13:52

Responses (14)

  • R

    Android Phone screenshot. All 6 cameras. ![image|331x500](upload://kKVPuhKhEeHElUT5VMWl7Jk75SX.jpeg)

    0

    09-03-2021 04:07:45

    • N

      Same issue here, ios app shows my camera and chime devices, the windows app only shows my chime, not the camera. Any updates. I've already tried the uninstall-install, didn't fix it. Both devices are under the same location. Please help.

      0

      15-03-2021 06:04:51

      • C

        Hi neighbors! Thank you for sharing your feedback with us here. Can you please clarify which model of Ring Doorbell or Camera you have? You can find this information on the back of the device itself, on the original packaging, or on the Device Health screen within the Ring App.

        0

        15-03-2021 06:35:59

          T

          Same issue here, using the new Ring wired. Works perfectly on iPhone but device doesn't display in the Windows app.

          0

          28-03-2021 10:25:58

      • N

        I have has the same problem. Ring needs to admit that the doorbell wired DOES not work with the PC App. I spent hours with tech support going through all the nonsense of uninstalling and reinstalling, and rebooting wifi, etc etc etc.

        2

        12-04-2021 07:05:48

          T

          Hi @nogods. This post [here](https://community.ring.com/t/new-video-doorbell-wired-not-showing-up-on-windows-app-ring-always-home/42503/2) shares the same concern. You will find the answer as to why the Doorbell Wired is not visible in the Ring app for PC. I hope this clears things up for you.

          0

          14-04-2021 04:45:22

          M

          They admit it, just a dumb way to bring a new device to market.

          1

          24-05-2021 01:21:51

      • B

        Does ring have plans to disable camera view on windows 10. App for first generation ring doorbell/camera?

        0

        02-06-2021 04:42:48

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