Ring App

Browse posts, comment, and join in the discussion about Ring app features, settings, and more.

U
Neighbors does not update home location for a shared location
app-settings
troubleshooting
locations

My wife and I used to live in location A. I don't remember who "owned" the devices in the Ring app but the Neighbors tab showed us crime updates for location A correctly.Then we moved to location B. We removed A from our accounts, my wife took ownership of devices at B, and added me as a "Shared User" at location B. However, if I go to the Neighbors tab to check for recent crimes in my area, it still seems to think I am at A. It shows the house icon at A. Interestingly, for my wife, Neighbors shows the house icon at B as expected.How do I change my house address for the Neighbors tab for a SHARED location which was shared with me (i.e. I do not own devices in the app)? Since I live at B now, I would really like to get crime updates for B and not A.

1112

0

0

12-07-2022 07:24:48

Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members