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Neighbors app’s comments no longer showing
As of now (June 10, 2020 1:44pm), Ring app is not showing any comments posted in the Neighbors app.
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10-06-2020 20:52:38
Responses (5)
- L
That is so true. It amazed me that a super tall cargo van can just magically appeared in front of my house.
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10-06-2020 23:10:31
MPlease help. I can see my neighbor's posts, and it will clearly say that there are XX number of replies/comments to the original post, but when i click to read them, nothing is there. This has been for at least a month now. Thank you, Becky Contreras
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24-06-2020 16:00:39
SThe freestanding app doesn’t load to see posts nor can I see the neighbors feature from the main ring app.
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04-11-2020 18:51:58
- L
I was wondering what was up. I also tried to comment, and it would not post
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10-06-2020 23:08:20
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- S
I am having the same problem with posts not loading. I have followed all of the directions and it still doesn’t work. This is very frustrating. Can anyone help?
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17-06-2023 03:29:27
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- C
Hi neighbors. If you're unable to view posts or comments in the Neighbors app, please try the following: - Update your Ring app and your phone's operating software to the latest versions available. - Try using the standalone Neighbors app if you haven't done so already to see if the issue persists across both apps. - If you have a VPN on your phone, turn it off or disable Ring traffic, as the Ring app is not compatible with the use of a VPN. Lastly, it's also important to make sure your phone has a strong internet connection either from wifi or from mobile data. If this continues to happen, please follow up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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19-06-2023 16:01:58
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Carbone
App is a joke. They dont care. Its about as useful as the door bell that has full service but always says weak connection. The company fell off the wagon. Hard.
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10-06-2020 21:34:04
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