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B
Logging in on PC has become annoying

Everytime I log in on the PC using Chrome, It sends me an email with a code I need to punch in.I have had the peephole cam for a week and never had to do this until last night. 2 factor is turned off in both the app and the settings on the PC. Whats going on?I don't even need to log in with the app on my phone

2176

0

11

19-02-2020 10:56:31

Responses (1)

  • E

    2 factor authentication is now mandatory for everyone. The phone apps shouldn't be a problem since once your signed in, your in until you sign out. But, it sounds like the window app doesn't let you stay signed in. I manly use my tablets and phones. Every time I post on here I get a text with the code.

    2

    19-02-2020 11:04:13

      E

      Here is Ring's announcement for the 2 factor authentication being mandatory and some more information. [https://support.ring.com/hc/en-us/articles/360039693891-Enhancing-Security-with-Two-Step-Verification](https://support.ring.com/hc/en-us/articles/360039693891-Enhancing-Security-with-Two-Step-Ve

      2

      19-02-2020 11:10:59

      B

      Well thats a bunch of crap. Its easier for me to check on a PC than it is on the phone. I will open a browser every 1/2 hour or so to see if anything recorded, then close the browser and go back to work. So now I'm going to have to get 15 fricken emails a day if I want to continue to do this.

      1

      19-02-2020 11:48:58

      E

      The strange thing is that they don't mention anything about PC's or Mac's. Hopefully they will address that. For now I just the app or webpage open in the background.

      0

      19-02-2020 12:17:42

      CU

      I am getting vexed by the same issue. It's not always convenient for me to check on emils when all I want to do is log on to Ring.com I wanna sc-rea-mm-m!

      2

      20-02-2020 13:56:56

      E

      This is something ring should fix or give the option to ring owner whether they want to be logged out after a set time.

      1

      24-02-2020 15:54:37

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