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L
How to stop app from launching
troubleshooting

If I'm using my phone and a ring notification happens, the ring app automatically launches and opens. Tell me how to stop this! I can not find it in settings. Running on Android.

1847

0

1

22-06-2020 07:37:05

Responses (2)

  • C

    Hey @Listentoyourmom, are you selecting the notification, or it pulls up automatically without any prompt from you? What kind of Android phone do you have? This sounds like a feature your phone is utilizing. For example, the S8 has this issue with Smart Relay, which [some users t](https://forums.androidcentral.com/android-7-0-nougat/796414-galaxy-s8-auto-opening-notifications.html)urned off to avoid the apps automatically opening when on their phone.

    0

    23-06-2020 10:12:34

      L

      It automatically opens without a prompt. I'm using a note 9.

      0

      23-06-2020 10:19:17

      C

      @Listentoyourmom After a quick search, I found this Help Article from Samsung [here](https://us.community.samsung.com/t5/Note-9/Note-9-randomly-opening-apps/td-p/389918)! Please check it out and let me know if this fixes your concern. It looks like it still is something in regards to Smart Relay, so I recommend adjusting this setting in your phone's settings. :)

      0

      23-06-2020 10:46:12

  • N

    Smart relay does not appear to be a setting on my phone. I have a Samsung Galaxy Note 20 and experiencing this issue. I've found in Google Wearable > Notifications > Auto Open Apps on Phone. This was set to ON. Each time I got a notification and lifted up my phone, it would auto-open any app that receives a notification. The info for the setting states "When you get a notification on your watch, open the corresponding app on your phone automatically when you pick it up." I have since set it to OFF. Hope this helps!

    1

    09-12-2022 06:54:09

      T

      Thanks for this information @NHEY!

      0

      12-12-2022 06:38:55

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