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Filter event not working
event-history-timeline
I’m trying to go back 10 days by using the filter events option and then picking the date on the Callander that pops up. But when I pick the day, then click filter events again it just takes me to today’s event/history timeline. Am I doing it wrong, this is the first I’ve wanted to do this, It seems a pretty basic thing to do so hopefully it’s something ring need to look at.
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02-06-2021 05:47:03
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Caitlyn_Ring
Hi @PIB. I would check to make sure your Ring App and your phone's OS are both fully updated. If you have a different smartphone or tablet, try to filter the events on there and see if you're experiencing the same concern. If you are, please take a short screen recording showing what you're seeing on your end. Once you've recorded it, upload this video elsewhere, such as YouTube, and then share the link to the video in your reply so I can take a better look. :)
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04-06-2021 06:44:32
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