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False neighbors alerts
I keep getting neighbors alerts almost daily, but no posts have been made in months matching my criteria. How do I stop these false alerts?
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12-08-2020 16:07:16
Responses (2)
- C
Hi @donjuano. Have you tried the steps that Chelsea suggested in the previous reply? If not, I'd definitely recommend giving those a try. If those steps don't resolve this concern and you continue to get false alerts, you can give our support team a call at one of the numbers available [here](https:
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31-08-2021 18:33:11
- D
I don’t have any indication in settings or anywhere else that I have the Neighbors function on my account. So no, Chelsea’s advice didn’t solve it.I called customer support. They were unable to help me, will provide me with next level support to look at the problem.
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31-08-2021 21:40:23
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donjuano
Why is Ring sending me obviously bogus “Neighborhood Alert” notifications. I’ve received two that supposedly show thefts from the same porch which are obviously not from my neighborhood? Pretty unethical marketing in my opinion. By the way, the enabling app for this feature isn’t even available in my country.
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31-08-2021 15:49:53
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