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Bbond
Event Timeline on Live View Not Working
I can no longer access the event timeline from the live view on my iphone. I have followed the steps to turn this on as mentioned in previous posted, however, it is turned on but it is still not working. Anyone managed to resolve this??
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02-10-2021 08:56:36
Responses (8)
- C
Hi @Bbond. What happens when you try to access the Event Timeline? Please share a screenshot or screen recording of what happens when you try to access it so I can take a closer look. You can upload this video elsewhere, such as YouTube, and then share the link to the video in your reply.
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04-10-2021 19:17:14
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UI have an iPhone. Go to the Ring App - Touch on the 3 Lines on Top Left - then go to Devices - select whatever camera you want to fix ( Mine is name Front Camera) - Scroll down on Bottom Left and select Device Setting - then Select Video Settings - then under the section where it said “ Tap Camera Review for Live View” next to it, turn the Tab to On. Now you can go back to preview your time lines like before.In my opinion: The app itself sees the battery is draining so much so it auto turn off the function for “ Tap Camera to Review for Live View” I hope it will helped you.
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30-07-2024 23:11:16
- J
The exact same thing happened to my account. This is completely frustrating! I have the "Event Timeline" feature enabled and it still isn't working!Maybe with the 2025 $200 changes and this basic feature of the timeline not working, it might be time to find an alternative.
•1
09-10-2021 17:51:07
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- M
@Caitlyn_Ring this exact thing is happening with my Ring. Please help!!
•1
10-10-2021 10:59:11
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Caitlyn_Ring
If you are unable to access your Event Timeline in the Ring app, check to see if you have the Tap Camera Preview for Live View option toggled on for your Doorbell or Camera. You can find this setting in the Ring app using the following steps:- Tap the menu in the top left.- Tap **Devices**.- Tap your Doorbell or Camera.- Tap the **Device Settings** tile.- Tap **Video Settings**.- Toggle **Tap Camera Preview for Live View** off. When this setting is toggled on, tapping the Camera Preview from the dashboard of your Ring app will immediately activate the Live View rather than showing you your Event Timeline with the option of activating Live View. I hope this helps!
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18-08-2022 22:46:57
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