Event History View and Scrolling
After searching for several minutes to find the Event in my history timeline for the exact date and time frame I needed to see something. I found it. Then I clicked the back button and it takes me all the back to the most recent event and not where I was in my search. This is so very frustrating when your searching through a specific date and time.cluster and then to have to scroll and search all over again. Any ideas?
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23-08-2020 06:19:07
Responses (4)
- T
Hi @user1378. The best suggestion I have is to open your Event History Timeline. Once open, you can select a starting point and then "scrub" though your events. This allows you to control how quickly you are viewing the videos. I hope this is helpful.
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03-11-2021 04:03:56
SGThat’s not helpful because it doesn’t show the option of selecting an exact date
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24-05-2023 04:18:59
- U
The way you describe it does not work on the desktop PC app. I cannot go to a specific date for a specific camera. If I try to get a date it gives me all cameras even though I selected only one.
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19-12-2022 12:48:21
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THi @user30523. Correct. The [Event History Timeline](https://support.ring.com/hc/en-us/articles/360000704763-Event-History-Timeline-Information#:~:text=To%20sort%20your%20Events%20in,Events%20to%20sort%20your%20events) is only a feature on the Ring app and not on Ring.com.
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21-12-2022 10:58:23
- SG
You guys as developers need to update the app so we can filter by an exact time frame and date instead of having us scroll through useless footage. Is there anyway I can do this already? Because it’s really frustrating
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24-05-2023 04:20:44
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- J
Hi @SaulD.Garcia. As of now, in the [Event History Timeline](https://support.ring.com/hc/en-us/articles/360000704763-Event-History-Timeline-Information), you can tap the Calendar option towards the bottom to let you pick a specific date. There is not an option to filter by time. As we value our neighbors' feedback, we've created a [Feature Request board](https://community.ring.com/c/products/24). Feel free to make any future feature requests there. This will help us organize and share your requests with our teams here, as well as allow other neighbors to comment and add interest, all in one place. Feel free to link that post you make in the Feature Request board here so other neighbors that come to this thread can easily find your feature!
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25-05-2023 07:22:36
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user1378
I'm not sure if this is the appropriate place to make this comment, but I am in the process of searching through hundreds if not thousands of motion events to find something that has been misplaced or stolen. Is there any way to consolidate the hundreds or thousands of motion events to one large video so that I can sit here and watch it on 4x fast forward, or something of that nature? In a way the motion events are a life saver, but in this instance they are broken up in a way that is making this so much more difficult than it has to be.
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02-11-2021 02:40:59
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