Ring App
Device Health not loading on iOS app
The device health is not loading for any devices in iOS. I have an iPhone 11 Pro Max running iOS 15.1.
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23-11-2021 03:53:27
Responses (19)
- R
I have the same problem, plus my hardwired Ring Video Doorbell 4 no longer trickle charges. Nothing has changed wiring wise and this happened the same time the device status went awry.
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24-11-2021 11:53:03
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- U
Just spent 30 mins on the phone with tech support and absolutely no help they want me to do all kinds of resets to my network even though this happens no matter what network I’m connected too and it works fine on my wifes phone on the same network
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26-11-2021 02:01:06
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CNothing has been resolved, I’m still unable to load device health on my iPhone and iPad. I contacted support twice, other than reset the network settings on the phone and reboot the router, they have offered no viable solution. Tech support says the problem is not at their end, but they have said that on other occasions, and it turned out not to be true.
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29-11-2021 02:30:25
- U
I too have talked to support twice and they finally realize it’s on there end because I’ve tried my log in on 2 different phones and wouldn’t work but my wife’s log in on the same phones worked fine but they gave me no time table for resolution as they seemed perplexed about the cause
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29-11-2021 03:26:37
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user3405
Has this resolved for anybody yet?
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24-11-2021 07:46:31
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