Ring App
Delayed notifications - Samsung
Hi guys Recently past month my Samsung Note20 has been really delayed on motion/ring notifications. Just today it was 2 minutes delayed before my phone pinged motion at front door. The recording shows 1522, but was 1524 when notification came through. I have battery optimisation disabled for the app etc. This doesn’t happen on my partners huwaei phone, just my Samsung Any ideas? I’ve tried the usual uninstall and reinstall but still the same. Thanks
1527 •
0 •
0 •
27-09-2021 02:30:31
Responses (3)
- U
Did you ever get resolution? I have the same issue with a Samsung phone: Notifications are delayed if the phone is asleep. If the phone is on/active, the notifications come through quickly as expected.
•0
07-03-2024 09:20:58
•
- C
Hi neighbors. Delayed notifications can have different causes. First, we recommend verifying that both your Ring device and your phone have a strong and stable connection. We have more information on checking the wifi signal strength on your Ring device here. If your phone doesn’t have a good connection, this will also impact how quickly notifications arrive. Additionally, explore your phone’s settings for anything that may affect notifications. This can include things like battery saving or battery optimizing settings, as these can stop background processes and prevent notifications. Some Android phones may also have notification limits, where you can only have a certain number of notifications in the tray before new ones do not alert you.
•0
08-03-2024 07:34:18
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
JOSEF
Still suffering with this. Notifications can be instant, and some can be up to 2 minutes delayed. No pattern to what is happening and can't figure out why. Rssi is healthy on 5ghz bands with 58 and 55 respectively for doorbell and floodlight cam
0
28-10-2021 10:40:10
•