Ring App
Complaint On Posting
I tried to submit a post twice about safety/crime issue that happened at my address this morning. Both time RING denied my post, stating it did not follow their rules. My address includes the bus stop and sidewalk. I am sorry I live in an apartment complex. I watched a man almost get hit outside my gate because the car was intentionally trying to hit him. She drove her car onto the sidewalk, on a busy road, an tried to hit him twice. Now I posted the vehicle and the man who almost got hit. I reported it to the police. I was notifying neighbors due to safety concerns, to be careful, and hoping anyone else may have saw this and possibly had information to report to the police as well. Why is Ring denying this safety/crime information to notify neighbors?
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15-06-2022 03:19:05
Responses (3)
- U
I have the same issue and have never received an email stating why my post was denied. I’ve posted about suspicious persons, suspicious incidents, never once was my post approved. The police are interested! Yet I see all kinds of posts, including a door dasher going to the wrong address, and that gets posted. But a man dressed in black, with hoodie, roaming a 55+ community at 3:00 AM doesn’t meet guidelines? It’s a real issue that needs to be addressed properly.
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04-01-2024 09:14:43
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- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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03-02-2024 09:15:30
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Caitlyn_Ring
Hi @ashleyjo6. Whenever your post is removed from the Neighbors app for any reason, you should receive an email about this. For any questions or concerns regarding why your post was removed from the Neighbors app, you will need to reply to the email that you received. The Community is a public neighbor-to-neighbor forum, and we do not have any control over the Neighbors app and any posts on there. You can also review the Neighbors Community Guidelines [here](https://support.ring.com/hc/en-us/articles/115004851266-Neighbors-by-Ring-Community-Guidelines).
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15-06-2022 11:46:33
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