Ring App
App Keeps Logging Out on Mobile
My Ring app on my device logs me out every time the app "closes" - either by manually swiping to exit the app or by letting it eventually self-close by letting it stay in the background until it closes. This has only started happening in the last week or two - I've had my Ring devices and app for the last 3 years and have never had this issue. When I log in, I see multiple instances of my phone's name under Control Center -> Authorized Client Devices, and I have tried deleting old instances of my phone and only leaving the active one under "This Device", but I still end up logged out when closing the app. "Minimizing" the app, in the sense of "swiping back to get to my home screen or a different app, but not actively closing the Ring app," allows me to remain logged in, until Android does its normal cleanup process and closes apps that I haven't reopened in a while. Note that this behavior is new - up until about a week or so ago, this closing the app would keep me logged in. This is making the app virtually unusable as now I have to remember to log in and check any motion alerts, as they're no longer pushed to my phone since I'm not logged in. There is no VPN on my phone, nor do I have AdGuard installed. Ring App version: 3.62.0 (no update available in the Play store) Android OS version: 13 (updated Aug 5, 2023) Phone: Pixel 5
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01-09-2023 06:48:36
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