Responses (1)

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Schluterc14

I too would like to know this. 2 factor is being pushed pretty hard for good reason but it’s useless for people where multiple persons need access- which is most people.

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17-12-2019 00:28:47

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kathym

Hi. I appreciate your taking the time to write, Chelsea. But I think we all are still confused about how two factor authorization and shared users intersect, and when. If the primary user is NOT logged into Ring (either via phone or PC) can a shared user access either/both the live views and talk wi

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18-12-2019 03:09:54

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MudEJeep

Hi, Agree with above posters. The way you have it set up is useless for more than 1 person on the account. Making it even more useless for me is I have 2 Ring accounts (hubby and I each a shared user on the other) because you will not allow more than one location per account. One is for a vacation

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24-12-2019 16:21:31

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JRR

\>\> [MudEJeep](https://community.ring.com/t5/user/viewprofilepage/user-id/16758) posted: Ring needs to allow more numbers on the two factor authentication. Yes they do. What if the (only) phone number for 2FA is lost or stolen and you need to log into Ring on a different phone? You need to be abl

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11-01-2020 13:25:41

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PhillyFan

Adding to the points already mentioned in this post. Completely agree Ring needs to expand support for two factor authentication to include multiple phone numbers. Even starting with accepting two numbers would likely address most concerns as you tend to have two heads of the household, though my wi

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19-01-2020 03:47:12

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NivlacYak

Not having the ability to disable the 2 factor is a real nuisance. I routinely access the dashboard from multiple locations/devices withing my home (upstairs and/or downstairs and the browser on my desktop is flushed after each use which triggers your 2 factor authentication to activate when accessi

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12-10-2023 17:17:37