Ring Alarm
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Won’t pair!
I have a new ring alarm, the base station will not pair or reset all I’m getting is a solid blue ring. Can anyone help?
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05-02-2021 23:26:22
Responses (2)
- T
Hey @MellyBeeCyprus. As Marley mentioned, the troubleshooting steps you perform will depend on what part of the setup you are at. This Help Center article [here](https://support.ring.com/hc/en-us/articles/360035629752-Troubleshooting-During-Ring-Alarm-Base-Station-Setup) has some great tips and tricks for your Base Station. I hope this helps!
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11-02-2021 19:38:25
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MellyBeeCyprus
Did you find a way? I have same problem with base unit! It has a solid blue light and when I press the pair button, nothing changes
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10-02-2021 17:34:54
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