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Why I can't download an Insurance certificate?
I followed these instructions: - Click My Account - Click Settings from the menu - Click Monitoring (must say “Professional”) Click Certificate Download and/or Print the Certificate But I can't found monitoring in my setting menu, I am a protect plus plan user, I have one video door bell and one camera, I live in Canada. Should I add a ring alarm base kit? Or something else?
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12-06-2020 03:45:46
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Chelsea_Ring
Hey @william958. Professional Monitoring is only available for the Ring Alarm Base Station and the 24/7 Professional Monitoring that comes with it. You can learn more about Professional Monitoring [here](https://shop.ring.com/pages/professional-monitoring). Once you set up a Ring Alarm system and sign up for Professional Monitoring, then you should be able to get a certificate.
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12-06-2020 03:32:23
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