Ring Alarm
What cellular network is the Base Station (with Ring Protect Plan) connected to?
Is it AT&T, Verizon, or T-Mobile 3G network that is shutting down this year? Or not? https://www.fcc.gov/consumers/guides/plan-ahead-phase-out-3g-cellular-networks-and-service FCC Guidance " Plan Ahead for Phase Out of 3G Cellular Networks and Service" "home security systems, and other connected products may be using 3G network services. And don't forget about devices that use cellular connectivity as a back-up when a wired internet connection goes down. If the device is not labeled, contact the monitoring company or other service provider to confirm how the device connects and whether your device may be impacted."
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05-02-2022 11:18:56
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Caitlyn_Ring
Hi @KnicKname. I checked with my team, and this 3G phase out will not affect the Ring Alarm system or its cellular backup feature. There is nothing additional you need to do or worry about, as the cellular backup will continue working as it currently is for your Ring Alarm as long as you have the appropriate [Ring Protect plan](https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans) in place. Let me know if you have any other questions! :)
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07-02-2022 11:39:55
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