Ring Alarm
The Ring Keypad almost stopped me from getting the system....
I just wanted to share my thoughts on the ring keypad. The keypad almost stopped me from getting the system (in fact, it delayed my purchase by months). In the store, the key pad looked and felt cheap, and was somewhat gawdy looking. I did find that the actual keypad feels more sturdy then the in store display which was nice. The labels for home, away, off, are terrible. They look very similar, and my family can't figure out which one to press. The panic feature is great, but not sure a two button press is practical. Maybe a recessed panic button in the future. I also would like to see the next keypad have a built in motion sensor for the alarm, a fourth button for a custom mode or night mode, and something either smaller or a little nicer looking. In the end, I am very happy with my system, but wanted to share my hesitation.
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02-07-2019 02:50:01
Responses (2)
- T
Just to be clear, i have no issue with the gap between the buttons, my feedback was regarding the difference in the gaps from the old keypads to the new keypads gaps being significantly more crooked and buttons are noticeably looser as seen in the side by side pictures i took
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10-07-2019 03:05:26
- S
I am a property manager for short term rentals and have Ring cameras on all 48 properties and the Ring Alarm System on about 10 properties (other properties have other alarm companies that were installed prior to my finding out about the Ring Alarm System). These 10 properties are the ONLY properties that I have consistent issues with as the Alarm Panel is not very user friendly and is extremely confusing with the X, and the Checkmark, and the X in the shield. Everyone ALWAYS pressed the X on the number 7 to disarm - we've put together videos, instructions, and even put a red sticker labeled "DISARM" over the disarm button - but still very confusing to guests. PLEASE come out with a better, more user friendly and simpler keypad. Something with just the numbers, and an OFF button or only 1 X.
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28-08-2020 09:15:35
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TechGuy42
I purchased my kit from Best Buy, came with 2 keypads and I think the older bu¡ld quality was much better than the new ones they have.. After they both failed and ring sent a replacement, the replacements look like they came from a clown house in terms of drop in bu¡ld quality. The replacement keypad buttons are significantly looser, think like crooked teeth or a puzzle, all of them jumbled up. Pressing the buttons makes me feel like they’re going to start popping off already. The replacements take quite a moment longer to announce alarm status when dis/arming. I was thinking of writing a review about it, I’m relieved that I’m not the only one. Pictured: the keypad on top with the straight keys is the old one, I couldn't make the keys crooked at all. PS, why is “bu¡ld“ a bad word? Y’all are a bit excessive with these bad word lists...  
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04-07-2019 01:34:38
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