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Simple Command (S/C) not recognizing status of sensors

Our front door lock is connected to our Ring alarm so we can lock and unlock via the app. I have a (S/C) command that will automatically lock our front door with a 1 min delay once the door has been closed. This feature recently stopped working. After some digging, simple commands does not see the current status of any of my ring devices including the front door sensor or the lock. I can however lock and unlock with simple commands and the status changes, but it wont change the status of the lock if i manually lock or unlock it. It does however change in the ring app. I have deleted ring from S/C and re-added it but still the same. I also have Samsung smarthings connected to the S/C app and it does see the current status of lights and other devices connected to smarthings.

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23-05-2020 07:16:11

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