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Sensors Randomly Factory Reset
I've been a happy Ring Alarm user for a couple of years now and frankly haven't had any issues with it. That is, until yesterday. When I opened a window that I rarely open, the sensor on that window suddenly factory reset itself, removed itself from the system and went offline. I thought it was just a fluke, so I re-added it to the system and got back to my life. Today, the door sensor to my garage removed itself from the system and factory reset. And this is extra annoying because it's an entry door and requires a little more thoughtful setup than just the window. Does anyone know what's going on? Was there any firmware updates recently or anything that might be causing this? Is it a fluke, and maybe the sensors got jiggled a little too much?
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13-06-2020 18:26:54
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