Ring Alarm
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Ring sensor damaged my door paint
contact-sensor
cs-support
The ring sensor damaged my door paint. It literally removed a chunk of paint on my door frame. I want to request reimbursement to fix the paint on the door frame. I followed the directions and have other sensors that I installed without a problem. But this sensor caused damage. 
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25-08-2022 11:30:56
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Tom_Ring
Hi @user22045. The Ring Community is a neighbor to neighbor support forum and not a direct line to support. For this concern, you can contact our support team directly. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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29-08-2022 08:57:40
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