Ring Alarm
Browse posts, comment, and join in the discussion about Ring Alarm and Ring Alarm Pro.
B
Ring Retrofit Install sensor Problem
retrofit-kit
Hi, installing ring retrofit. Two wired doors that worked fine on previous system connect and indicate “closed” but won’t register “open”. Any troubleshooting tips??
814 •
0 •
0 •
27-06-2021 12:58:13
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @bruceville. This and more can be found through the links in our [Community post](https://community.ring.com/t5/Ring-Alarm/Ring-RetroFit-Kit-Helpful-Tips/m-p/6722) about the Alarm Retrofit Kit. If you are unable to find the exact solution, check back here to see if other neighbors have shared a similar experience with their Retrofit Kit throughout the Community. You can also reach out to your support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
0
28-06-2021 08:32:44
•