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U
Ring keypad and contact sensor
contact-sensor
troubleshooting
keypad

I cant connect my keypad and contact sensor to my base..did ring a another setup for that?

635

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28-04-2022 08:16:35

Responses (1)

  • C

    Hi @user10303. Can you share some more information on what happens when you try to setup your Keypad or Contact Sensor? Are you receiving a specific type of error message, or what part of the setup are you getting stuck on? Feel free to share any screenshots to demonstrate what you're seeing on your end.

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    28-04-2022 03:46:48

      U

      Umm my ring base not coñnect to my phone..can you fix it..sorry I can share photo because i use laptop

      0

      29-04-2022 11:36:48

      T

      Hi @user10303. You should be able to open the Ring app and select the Base Station, then "Add A New Device". This will allow you to select which device you are adding to the Base Station. If these devices came in part of a kit, you can just peel the battery tab out for them to start connecting to the Base Station. Please note, this has to be done from a phone or tablet and not a laptop.

      0

      02-05-2022 09:22:41

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