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Ring Contact Sensor 1st gen not connecting

I purchased a few more contact sensors, and all connected and work just fine except for one. I cannot seem to find a way to connect this sensor and have tried every trouble shooting tactic from removing the battery, to holding the tamper switch etc. I’m not sure what else to do.

1059

0

1

05-06-2020 07:58:50

Responses (1)

  • P

    I assume you did the factory reset when you spoke of the tamper button? [https://support.ring.com/hc/en-us/articles/360042739451](https://support.ring.com/hc/en-us/articles/360042739451) reboot the base station for giggles try a different battery. Then I think you have done all you can do. If it was Amazon just return for replacement

    1

    06-06-2020 02:54:57

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