Ring Alarm

Browse posts, comment, and join in the discussion about Ring Alarm and Ring Alarm Pro.

C
Ring Contact Sensor 1st gen not connecting

I purchased a few more contact sensors, and all connected and work just fine except for one. I cannot seem to find a way to connect this sensor and have tried every trouble shooting tactic from removing the battery, to holding the tamper switch etc. I’m not sure what else to do.

1066

0

1

05-06-2020 19:58:50

Responses (1)

  • P

    I assume you did the factory reset when you spoke of the tamper button?[https://support.ring.com/hc/en-us/articles/360042739451](https://support.ring.com/hc/en-us/articles/360042739451)reboot the base stationfor giggles try a different battery.Then I think you have done all you can do. If it was Amazon just return for replacement

    1

    06-06-2020 14:54:57

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members