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Ring Base Station disconnects from WiFi during power outage
troubleshooting
base-station

Hello, I have recently acquired the Ring Alarm system and am enjoying it a lot, but I realised that during power outages my base station switches to the Battery Backup and then automatically disconnects from my WiFi network and switches to the cellular network. My WiFi is working perfectly fine on all of my other devices including my Ring cameras (the Router is powered by my Ecoflow inverter during these outages). Is there a way I can prevent the base station from disconnecting from the WiFi? I saw in another community post that it was confirmed this is not supposed to happen: https://community.ring.com/t/ring-alarm-base-station-battery-mode/189653 And therefore I am not understanding why it does happen.

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12-09-2023 06:20:04

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