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Register a base station from a user account
How do I register the base station to my account when it was existing when I bought the house?
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09-04-2020 04:12:31
Responses (1)
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Marley_Ring
Hi @TomRectenwald! The best first step will be to download the Ring app, create your account, and attempt a new setup in the Ring app. The app will bring you through the necessary steps to complete a setup.. If you are unable to complete setup do to the previous owner still being registered on the device, please follow our [Change of Ownership process. ](https://support.ring.com/hc/en-us/articles/360025997592-Ownership-of-a-Ring-Device) If you are still having trouble with registration after attempting the above, our [support team](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch) is happy to assist further! :)
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09-04-2020 10:47:45
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