Red LEDs on base station
Is there any information available that explains what red leds on the base station are for? My Ring alarm base station continues to display red leds in the 11 and 12 o’clock positions.
13347 •
0 •
6 •
04-01-2020 11:01:16
Responses (3)
- G
Re: Red LEDs on base station 
•1
04-01-2020 11:18:25
- E
Well, I looked everywhere I could. I cant find anything in this. Is the base plugged in? Maybe it's running on the battery... You could try calling customer service. If you get an answer post back. I'm curious to what it means myself now.
•0
05-01-2020 12:04:30
•
GSo I called customer support, evidently the two leds that were red are the indicator for entry delay. Went and armed/disarmed my keypads but the leds would not clear. To resolve the issue they had me do a complete power down of the base station by disconnecting the power and removing the battery. After a minute wait reinstalled the battery, and reconnected the power. Leds went back to blue. Not sure how but the base station indicators were just “stuck” in entry delay.
•1
06-01-2020 11:10:11
EThanks for the reply. I saw that it counts down but never thought it could get stuck. If this ever comes up again I'll at least know how to fix it. Glad you got it fixed. At least we weren't crazy, when neither of us could figure it out.
•0
07-01-2020 01:10:24
AI'm having the same issues. I will follow your steps listed below and see if that fixes it. Mine was associated with a recent power outage.
•1
12-08-2020 07:51:25
LI had the identical problem after a power outage. Red leds at 10, 11, and 12 o'clock. I fixed it by disconnecting power cord, but instead of removing battery (which I found impossible to do), I used a pin to push Reset. Reconnected the power cord and all the leds are back to blue. All is well.
•1
29-12-2020 05:29:15
- C
I have a question ; not an answer sorry. But, if it’s night time and there’s people outside of my home and I know I can watch and hear them in night vision. Can they know I’m watching and listening?
•0
07-06-2020 12:42:41
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Eagle328
I've never seen this before. Can you post a picture of it?
0
04-01-2020 11:04:39
•