My Motion Sensor keeps going off line. How do I stop this from happening?

Question

One of my motion sensors keeps going off line. How can I stop this? I have to reset it every day and have replaced the battery (even though it is new)

Chelsea_Ring · Answer

Hey @trpaino, have you tried reaching out to our support team about this? This is a great place to start, as they can take a deeper look into the device for you to see why it may be doing this. Please give them a call [here](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch) and let us know how it goes!

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My Motion Sensor keeps going off line. How do I stop this from happening?

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