Major security flaw w/ Ring modes
There is a major security flaw w/ Ring modes when using schedules. Like most people, we have our Alarm scheduled to Arm in "Home" mode nightly. Without a "Vacation" mode, after setting to "Away" mode and if away for overnight, vacation, situation, what ever the reason, the alarm will automatically disarm as schedule. There needs to be a "Vacation" mode that will override the scheduled Home/Disarm modes. This seems to be an obvious "miss" in the Ring function. Please add "Vacation" override mode that will stay armed until manual disarming. This is NOT a feature request, but a serious security miss. Please address as soon as possible. This should be simple to understand, however please reply if there are any other questions.
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13-06-2022 01:49:04
Responses (3)
- F
wilsonb - Don't let anyone convince you that your concerns are not valid. The major security flaw you mentioned (along with similar related ones) was presumably known to Ring software designers/programmers before the feature was released. Thus, it's disappointing that nothing has been done to solve such problems, despite repeated requests from Ring Community members. Unfortunately, the various requests to fix such problems use different wording/descriptions across multiple threads – instead of all being included in a single thread (which would hopefully give the topic greater visibility to both Ring decision makers and Ring Community members). Thus, If you're really serious about getting such problems fixed, you may want to consider: * Finding all of the “New Feature” threads that relate to these problems (no matter how the thread title/body are worded) * Voting for any threads you agree with * “Liking” (hearting) the posts you agree with * Asking moderators to merge this thread with the thread you like the most Good luck!
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16-06-2022 12:50:48
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WAgree.. Sad that it's a simple obvious miss in the software and being applied by now. To know that your alarm is getting disabled because if a schedule is upsetting. People should have to manually disable a schedule just because you have to leave for more than 2 days. Simple request... Simple fixes for obvious Style: Ring Alarm I have tried to reach out to them regarding their software without luck.. 2 Major flaws that could be easily fixed... 1.) No vacation mode option, so if you have a routine scheduled (like most), the schedule will turn on / off your alarm while out of town. Can't figure why they haven't fixed this. 2.) The motion alert that announces "your being recorded" can not be snoozed. So when your working on your yard and turn it off because it's annoying or have guests over. You have to remeber to turn it back on. What makes this lack of function lame is, there is a Snooze option already, but doesn't snooze for a preset time the annoying announcement. You turn it off manually, and usually for get to turn it back on... These are trivial things that I mentioned to them years ago.. Not a good customer feedback loop for simple fixes.. I guess they are making to much money to care...
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07-08-2022 03:26:45
- C
Hi neighbors. You can locate the feature request for alternative or custom modes [here](https://community.ring.com/t/custom-modes/5409). Our Feature Request board is how we gather and share feedback with our teams here, so please do vote on that request if you are interested in this idea.
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08-08-2022 11:44:50
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wilsonb
Not sure what you mean. You mean disable the schedules so they don't change the away mode. Thanks for the info , still searching for that particular "request". However, we have our own opinions and NO , I think it's a flaw that should be fixed. When you set it in away mode, it should stay that way until you disarm.
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16-06-2022 04:12:45
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