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user_1160b0

Accepted Solution
Key Pad not charging
troubleshooting

My key pad is no longer charging. I have attempted multiple connectors applied a significant amount of force to to make sure the connection was solid. however no charge. Is this just a flaw with the device? Is there anything that can be done other than having to order another keypad?

57

2

0

03-11-2024 10:53:10

Responses (1)

  • J
    Accepted Solution

    Hi @user_1160b0. Try factory resetting your Keypad to see if it helps. This Help Center page will show you how to do so. If you have tried this step and are still having the same concern, give our support team a call for further assistance.

    0

    04-11-2024 11:25:19

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