Responses (6)

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chrisrose98
Hi - yes I did see those articles and the cameras I have seem to meet all the requirements. I was hoping others have actually tried and had experience with ONVIF cameras. I am hoping that they will be as reliable as when connecting them to a physical nvr. Thanks!
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16-05-2022 13:52:24
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ab123ga
I was able to get my Lorex cameras to work fine. My configuration however was to put the eero in bridge mode as I need my existing router to be the main router on my network. In bridge mode, ring would pick up my cameras however the ring alarm would go into backup mode every few hours. I turned everything off until I decide what approach I will take. While I had it on however it worked fairly well. Ring was not perfect at people detection but overall it was not too bad. My only gripe was I wish there was a way to trigger motion in Alexa so I could use my routines to turn on lights etc. Only the ring native cameras work for this. So all in all I give it a B- because in general it does work but would love greater support out of it.
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16-05-2022 21:02:12
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quebirt

Yes. I'm having problems. I have AXIS P3225-LVE MKII cameras. I also have a Triplett CamView IP Pro-D 8073, which is an ONVIF camera multimeter device that I use professionally to setup cameras over onvif.According to Ring, the requirements are...1. Camera supports ONVIF2. Camera supports a 1080p stream.3. Camera support H.2644. "Have a valid password set" I can connect the meter to the same switch port as the eero interface of the Ring Alarm Pro and it immediately locates all of my cameras, so ONVIF is working and the network isn't causing any problems for it. The cameras default (and max) resolution is 1080p, so check. I have been using H.264 with BlueIris and Xprotect Pro for years, so check. Finally, I have passwords set for the default "root" account, I have a user account for myself and I have setup a "ring" account in the basic accounts section for each camera, as well as a "ring" ONVIF account. All of the accounts have been tested and work.I have tried with the following layouts.- Ring Alarm Pro connected to the same network as the cameras- Ring Alarm Pro and EERO connected as they are most generically going to be, where the device is my router and the EERO "inside" interface is on the same network as the cameras.- EERO in "Bridge" mode.The very unhelpful error message "Hmmm. Something went wrong." is all we ever get.A packet capture in promiscuous mode, as well as a packet capture with my capture device in the middle, shows no attempt to communicate with the cameras, and nothing that looks like a scan or broadcast beacon. Basically, there is no indication that the Ring/eero ever tries to locate onvif cameras.However, when I call Ring, they just tell me that I will need to contact the camera manufacturer. I'm not sure what I'm supposed to ask Axis to help with. I can't exactly call them and say "can you help me with my Axis cameras that work with everything except for Ring?" I'm pretty sure they'll ask me to contact Ring.

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15-07-2022 20:38:16

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onvif

hi quebirt I also have Axis cameras and after several frustrating tries, was able to add to ring alarm pro. the most reliable way I found is to first reset Axis camera to default then add onvif user for ring, then try to add onvif cameras in ring app. I also found ring needs to install an Amazon sig

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05-08-2022 02:20:24

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ab123ga

100% agree. It was only marketing. From my perspective onvif support does not exist. I have 5 cameras that work perfectly /w my NVR and ring 1) Says one or more are offline (LOL), 2) Motion/Human detection is weak at best 3) Live view never works and I can go on and on.

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10-08-2022 12:24:31

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quebirt

Thank you both. I eventually decided against it for two major reasons.1. All the talk about Ring giving footage to authorities upon request is unsettling. While I don't believe I do anything illegal, and, on the surface, I'm not worried about it. It's the same principle as a lawyer will always tell you not to talk to the police. You may accidently incriminate your self, even if it's falsely. 2. Ring Alarm Pro is a requirement, and I don't want EERO. Since EERO can't be disabled independently, I switched back to my gen2 non-pro alarm unit.I do appreciate the insight though. Maybe your tips can help someone who find this thread searching.

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24-08-2022 13:53:21

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user29002

For anyone using Axis cameras (this is probably true for other cameras too), you MUST turn on Motion Detection in the Axis Camera. To do that just login to your cameras web page and go to system, then apps, turn on the motion detection app by toggling it on to start the app. You will now get motion

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29-11-2022 01:25:21

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Caitlyn_Ring
Hey neighbors, there are some good troubleshooting tips and tricks in this thread if you're having any issues setting up your ONVIF cameras with the Ring Alarm Pro. If the information in this thread doesn't help, we also have troubleshooting steps for ONVIF cameras [here](https://support.ring.com/hc/en-us/articles/4413313480468-Troubleshooting-your-Ring-connected-ONVIF-compatible-camera). You can also reach out to our [support team](https://support.ring.com/hc/en-us/articles/213608406#callus) for more in-depth assistance.
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18-08-2023 22:23:34
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