Ring Alarm
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user_2b3207
Accepted Solution
How do I transfer ownership of ring alarm
troubleshooting
cs-support
When I try to set up the Ring alarm in my new home I am alerted that the device is registered to someone else. I cannot find how to initiate transfer for the Alarm. (I was able to do it successfully for the doorbell/cam and stick-up cam, but the option is missing for the alarm)
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06-07-2024 07:43:43
Responses (1)
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Caitlyn_Ring
Hi @user_2b3207. The best option is to contact the original owner and have them remove the Ring Alarm system from their account. If that's not possible, you will need to contact our support team for assistance with this process since a Ring Alarm system is involved.
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08-07-2024 10:02:24
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