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M
How do I clear a tamper message on a motion detector?
troubleshooting

Subject says it all

71730

0

11

28-07-2019 03:28:14

Responses (1)

  • A

    Put the cover back on the sensor. That's it. Then just dismiss the alert.

    2

    28-07-2019 03:06:20

      V

      HI, I am having the same problem with 2 of my sensors. We just changed the battery - it says 'tampered' for both but they seem to chirp when the doors are opened. Tried putting the cover vack on but that hasnt helped. I have tried to remove one of them via the app, but it keeps saing 'can't remove'. So I am stuck with somehting thsts jjust sitting there showing tampered. Any help is appreciated.

      3

      12-07-2020 11:50:08

      C

      I found that the cover wasn't keeping the button held down. I put a piece of duct tape on the prong that engages the button and that cleared the tamper alert.

      3

      30-08-2020 08:27:26

      S

      What button?? I pushed the pin in the little hole, followed every procedure I could find. Still showing "Tampered". It even works.... But cannot engage the motion detector when arming the system either in Home or Away mode.....

      0

      08-09-2021 03:51:29

      T

      Hi @Smont. Do you have a Gen 1 or Gen 2 contact sensor? A Tampered message is an indication that the Cover is not seated properly on the Contact Sensor. Be sure that the cover is on the Contact Sensor all the way.

      0

      09-09-2021 06:14:24

      R

      I had the hardest time deleting "!" tampered unit, then saw the button remove didn't work, I hit that and just followed direction. To my amazement it was finally removed woooohoooo lol

      2

      30-12-2021 01:56:39

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