Responses (2)

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Skull_One
First and foremost you need to understand what tampering means. Because what you think it is and what the device actually detects are ENTIRELY two different things.Tampering is based on the INTERNAL sensor of the device.The leading causes of EVERY sensor (this includes ADT and Ring which are the two most sold units out there) detecting a tampering event can be traced back to one of three events. 1) Someone is actually messing with it (LEAST likely event to happen)2) A bug is actually inside it (more likely than #1)3) You house is shifting. (Single most likely cause)Yeah, the leading cause is your foundation shifting. And guess what, if you aren't watering your foundation religiously (BTW a huge waste of water in my opinion) then you are going to get a sensor tamper alert. Fact of life. The only thing you can do is spend a lot of money on watering to keep it from happening if it isn't a bug or a person.
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27-08-2023 22:52:56
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Caitlyn_Ring
Hey neighbors, thanks for jumping in on this thread and sharing your experiences. Everyone's experience with their Ring system will vary to some degree, so let's try to remain civil and polite when interacting with one another. Hi @user56203. Ring devices have a one year warranty by default, which can be extended by subscribing to the Ring Protect Plus or Pro plan while the original warranty is still active. If there is a lapse in the plan, the warranty will not longer apply to the device. Only our [support team](https://support.ring.com/hc/en-us/articles/213608406#callus) can check your device's warranty to determine if it is active, as we do not have access to any account details on the Ring Community.
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29-08-2023 22:08:01
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