Ring Alarm
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Gen 1 vs. Gen 2 base station
I have a Gen 1 Alarm System and I just got a Gen 2 Alarm base station as part of a starter kit (it was cheaper to purchase a Gen 2 starter kit than buy the individual sensors I needed a-la-carte). Comparing the Gen 1 and Gen 2 Base stations, they both look identical, and the Sku #'s are same. I've ready all the articles re: Gen 1 and Gen 2 device compatibility - but my question is specific to the base station. If the base station for Gen 1 and Gen 2 systems are the same - identical features, both have full compatibility with gen 1 and 2 sensors, both have same firmware - then do I actually need to deregister / re-register the new gen 2 base station or can I keep using my Gen 1? I called support and a guy told me the Gen 1 is actually a higher quality device (better wireless card, faster processor) and I should just leave that installed. He told me how to tell the difference by looking at the serial numbers. But this just doesn't make sense - if the Gen 1 base station is better, why did they make a Gen 2? I've already replaced my devices - everything seems to work well with my Gen 1 base station. Anyone have an opinion re: making the base station upgrade - since I already have it?
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10-09-2021 14:46:38
Responses (3)
- T
Hi neighbors. The [Gen 2 Ring Alarm](https://support.ring.com/hc/en-us/articles/360040149572-FAQs-about-Ring-Alarm-2nd-generation-) does have improved components with the accessories (Contact Sensor, Motion Detector, Keypad, Range Extender) compared to the Gen 1. In regards to the Base Station, the difference is cosmetic. One has a "glossy" finish and the other is more of a "matte" finish. :slightly_smiling_face:
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13-09-2021 18:26:39
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- T
Hi @Frustrated427. Yes, the difference between the Gen 1 Base Station and the Gen 2 is the cosmetic finish. From a functionality standpoint, they function the same. The Ring Alarm Accessories however, do have different components. Not only are they about 30% smaller, they take different batteries.The Gen 2 Motion Detector is completely redesigned. It features a patented Motion Detection algorithm to help "ignore pets". You may see "more complaints" about the Gen 2 Motion Detector due to the new algorithm and mounting procedure. There may be a learning curve to get the Motion Detector dialed in to detect motion properly. The user experience you are speaking of is most likely due to unfamiliarity with the new design. Both Motion Detectors are known to work great, with the Gen 2 having the added benefit of being more pet friendly.
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15-09-2021 18:59:07
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TJH2020
You are fine to stay with the first generation alarm. In the world of building consumer electronics, it is not uncommon to see newer versions of devices being built to save money on the (BOM). This sometimes happens due to component pricing and availability.
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12-09-2021 13:30:04
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