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Fire Alarm With No Fire When I Don’t Have Smoke Detector
false-alarm

Last night my alarm went off telling me it was a fire alarm. There was no fire. And even more strange is the fact that I don’t have a Ring smoke alarm. I cleared the alarm, set it again, and yep, it went off again - fire. So now I can’t set the alarm because the fire alarm will go off. This system is not even one year year old. Hoping someone can help. Thanks.

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22-06-2021 02:00:30

Responses (1)

  • T

    Hi @PinballWizard. It sounds like you, or a Shared User, may have inadvertently activated the SOS feature. The SOS feature is a button in the Ring App that allows you to quickly alert Police or Fire dispatch. You can learn more about this feature [here](https://support.ring.com/hc/en-us/articles/360028689251-Using-the-SOS-Button-in-the-Ring-App). I hope this clears things up for you.

    0

    23-06-2021 10:38:41

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