Ring Alarm
False Alarm from Ring Fire detector, listening device.
I read some old posts on this problem. But last night at 3 AM, my Ring Alarm system reported a fire. But the smoke detector it was listening to wasn’t alarming.
The battery shows full, any ideas?
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22-06-2024 09:40:00
Responses (1)
This is happening to me as well - 3 times. I’m using the first alert smoke and co detector. 2 different detectors were said to be alarming at two different times but neither was actually alarming. Only the base station was going off. I replaced all of them ( 3 total) and 2 weeks later, the base station triggered again. Again the actual detector was not alarming. Also other independent detectors were also not alarming.
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27-06-2024 03:09:12
Hi @User_90956b. I suggest reaching out to our support team so they can really dive in and investigate this concern. Please send us a private message on Facebook or X @Ring or give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.
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28-06-2024 02:37:25
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Caitlyn_Ring
Hi @Jcapp4. To clarify, are you using the Ring Smoke & CO Listener? Or are you using the First Alert Smoke & CO Alarm?
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24-06-2024 04:29:13
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