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Entryway keypad offline
The entryway keypad appears to be offline. I am able to reconnect it manually but it seems to go offline shortly afterwards and stays offline. The other window/door contacts, mention sensors and water sensors so not have any connectivity issues. The keypad is in the same room as the alarm base station
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01-07-2020 07:49:54
Responses (2)
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> @Alec wrote: > > How do I get my keypad back on line again Hello @Alec , These links have instructions for troubleshooting you Keypad: Gen 1 Keypad: [https://support.ring.com/hc/en-us/articles/360042141352-Troubleshooting-your-Ring-Alarm-Keypad-1st-generation-](https://support.ring.com/hc/
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30-11-2020 18:08:44
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PapaLanc
As it always been "funky" ?A lot of ideas in this thread especialy starting on page 2. As well the support number is on the bottom of page 2.Z-Wave drive me nuts because it could be connecting to your repeater that is somewehere else. If you have a repeater you might bring it in the same room for giggles to see if it improves.[https://community.ring.com/t5/Ring-Alarm/New-install-keypad-wont-connect/td-p/721](https://community.ring.com/t5/Ring-Alarm/New-install-keypad-wont-connect/td-p/721)pressing #1 for 5 seconds apears to be the fist step
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01-07-2020 14:33:22
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