Ring Alarm
Entry delay has stopped sounding
I've had my Ring system installed a few months, and I haven't made any changes to it lately. It used to be that when I left the house, I would get an "Exit delay starting" message, and when I re-entered the house I would get "Entry delay starting" and after I entered my code, I would get "Disarmed". Now, I only get the "Exit delay starting" message. When I return and open the door, there is no message, and when I enter my code, I still get the "Disarmed" message. Any ideas? Where to look, how to fix? BTW if I try to arm the system with the door open, I get the "sensors required bypass" message, so it seems the door sensor is working fine.
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27-01-2021 06:50:49
Responses (5)
- U
I am having this issue as well, although my entry countdown sound has never happened, only upon setting "away" and exiting. I spoke with a "Ring" Rep, and she said it's not supposed to have an entry countdown sound, so as not to alert an intruder to the presence of an alarm system. I think that should be an option that is up to the owner, and I would rather have an intruder hear the countdown, so they know they need to get the hell out!!
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27-12-2022 06:56:45
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- J
Hi @user31271. The Ring Alarm Entry Delay gives you a short time to disarm your Ring Alarm when entering your home, and you’ll hear reminder chirps during the delay. If you are not hearing chirps during your Entry Delay, try the following steps: - Verify your [Entry and Exit Delay settings](https://support.ring.com/hc/en-us/articles/360030784072-Setting-Ring-Alarm-Entry-and-Exit-Delays) - [Increase the volume for your Base Station](https://support.ring.com/hc/en-us/articles/360026671732-Ring-Alarm-FAQs) - Reboot your Base Station by **Quickly** pressing and releasing the reset button at the back of the device with a paper clip or similar tool. **DO NOT PRESS AND HOLD THE RESET BUTTON DOWN LONGER THAN ONE SECOND TO AVOID FACTORY RESETTING THE DEVICE.** If you haver tried these steps and ares till having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. If it is your second time calling, you may ask to work with our more advanced technical support team for the Ring Alarm.
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28-12-2022 06:03:15
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- U
Was there ever a resolution to this issue? I’m experiencing the exact issue. Entry chirps not sounding at all. Have tried resetting the base station, changing the volume, re-saving settings etc. it works the first time, but subsequently the re-entry chirps don’t sound. Really frustrating! Thanks.
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13-08-2023 09:30:30
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- J
Hi @user54642. As mentioned in the solution, If the troubleshooting steps did not help your concern, call our support team for further assistance
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14-08-2023 11:29:37
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fabio855
same problem here. I call support with no success, the problem is random, I can't replicate it.
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01-10-2021 04:10:36
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