Ring Alarm

Browse posts, comment, and join in the discussion about Ring Alarm and Ring Alarm Pro.

N
Door Sensor reports open status when it appears to be closed
contact-sensor
cs-support

I have a problem with door sensor(s). The door sensor reports open status when I attempt to arm the system. When I go to the reported door, which is closed, when I open it the sensor flashes blue light indicating that it has opened, despite the fact that it was reporting open status while closed. To make it work properly again I only have to open / close the door a couple of times and all will be well another few days or weeks. I have already had one replaced for this problem and now I have a second sensor failing in the identical manner. I'm beginnig to wonder if this is actually a contact sensor issue or a controller firmware issue.

39500

0

2

27-05-2020 17:00:58

Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members