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Disable keypad's "full battery" indicator LED light

There are many posts on redit and the likes about ring alarm customers who have a keypad in the bedroom and the bright green light is far too bright, causing some to go as far as putting electrical tape over the indicator or purchasing a smart outlet that turns on and off on a schedule. We shouldnt have to go to such lengths... Regardless, if the keypad is wall mounted and permanently plugged in it is a squander of energy to constantly tell me the battery is fully charged. Perhaps a better use of this LED would be to tell me when there is a fault with the battery (not charging, discharging, bad battery, etc) rather than stay on forever? Please add an option to turn the "full battery" light off. Regarding the alarm status lights (home, away, disarmed) personally I like these indicator lights to be on constantly when plugged in and not on power saver. Because its an alarm keypad, all I care to know when I glance at it is; if my alarm is armed, or if there is anything wrong with it. That said, it would be greatly appreciated if when adding the option to turn off the "full battery" light, y'all don't turn off the alarm status lights with it. Thanks ring for taking the time to read this and hopefully pass it to the team who can impliment it!

31366

0

387

13-05-2019 03:04:02

Responses (30)

  • M

    Thank you for the well written feature request. Keypad power and LED states are definitely in the sights of our Alarm team. Keep these wish list items coming, we love passing them along in hopes to meet all our neighbors’ needs.

    22

    13-05-2019 07:12:49

      C

      This is definitely a needed feature that battery light is irritating

      23

      13-07-2019 01:20:11

      T

      Based on publicly available information (reddit & ring community forum), this seems to be the most requested feature this year. It would be greatly appreciated for the engineers to add this considering they’ve already added a brightness slider for the status icons that was barely requested compared to disabling this bright green LED. Does ring really want customers putting electrical tape over these LEDs as a solution? Because that is becoming a growing trend and is not too appealing to potential new customers when my friends ask why i have tape on my keypad

      16

      30-07-2019 03:58:49

      A

      We have tape on ours. Horror!

      10

      30-07-2019 04:14:50

      T

      @Ring, y’all have time to post silly videos and contests... but decide to ignore the customers and issues in the two most active threads in this entire forum community (counting views & replies, excluding employee made threads)? Alerts open full screen video & disabling the full battery indicator can’t possibly take more than a month to implement, which shows y’all aren’t even working on these issues. Y'all need to be more responsive and fix these things before we start lodging reports with the FTC...

      3

      18-10-2019 04:08:44

      D

      Hi, What's the status of this fix? The green battery light is most annoying. Thanks.

      0

      29-01-2020 12:55:57

  • J

    This. This is literally what I've been trying to find in the app. Why is there a 1000 lumen green light to tell me nothing is wrong? Please disable this light. We're literally considering returning this over the light, it lights the entire room at night.

    22

    18-07-2019 03:05:22

      G

      Agreed! Please allow us to disable that light

      16

      28-07-2019 07:57:09

      F

      Re: Disable keypad's "full battery" indicator LED light

      1

      08-11-2019 06:58:06

  • D

    Just installed RIng this week and a second keypad by our bed. The green battery light is so bright it’s casting shadows around the room. I’ll be covering it with tape tomorrow morning. Please fix this ASAP.

    14

    29-07-2019 03:56:54

    • D

      The green light should turn on if the unit is unplugged or flag green for charging---and not add glow into my entire upstairs.

      16

      30-07-2019 05:16:33

      • A

        This is so irritating. The light should only be on when just the battery is in use, the battery has an issue, battery is low or perhaps NEVER, since I can see the battery status or get battery alerts in the app. 1. Why is the battery light so huge? It’s comically huge for a battery led indicator. 2. What is the point of allowing me to dim all other lights, if it doesn’t dim the brightest one!?

        21

        12-08-2019 07:41:34

          D

          Please, please, please allow us to disable. I just hooked ours up last night and that thing is ridiculous. Thanks.

          2

          23-11-2019 07:25:04

          I

          Just got my alarm yesterday and... yup, you guessed it, I am here and can not believe the intensity of the GREEN LED. H E L P.

          3

          03-12-2019 10:47:37

          A

          Please give us this feature update, thank you!

          2

          21-04-2020 08:28:48

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