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Caitlyn_Ring
Hi @Roadbully. Ensure that your Base Station is not too far from your router, as distance can impact the connectivity and cause temporary disconnects. If your Base Station is frequently disconnecting from the wifi but you are not experiencing a wifi outage, please try the troubleshooting steps below:* Reboot your Base Station by **quickly** pressing and releasing the reset button at the back of the device with a paper clip or similar tool. **Do not hold this button down, or you will factory reset your entire system.*** Reboot your router by unplugging it from the power source for about a minute before plugging it back in.Monitor the Base Station's connectivity after trying the above steps. If this concern persists, you will need to follow up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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03-02-2023 21:44:23
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