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Can't unlock/lock my Schlage Be469 Deadbolt from the Ring app
Hello All, I have my Schlage BE469 Deabolt connected to the ring app and I receive a notification with it is locked and unlocked, but for some reason the app is no longer allowing me to unlock the deadbolt from the app. I tried re-connecting my logging in on my ring account and that didn't work. The ring app displays the lock and lets me know when its locked or unlocked. I dont know what the problem is. Please help!
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18-04-2020 19:41:18
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DDT1345
I'm having a similar issue, but it never fully worked with the base station. I had it working perfectly with Wink Hub 2, but Wink decided to start charging a monthly fee. After some difficulty, I was able to pair it with the Ring Alarm Base Station, but functionality has been intermittent. I did some reserach and there is some indication that Schlage Firmware older than 5.8 (mine is 5.6) has issues. However, Schlage told me that it should work fine and that I need to contact Ring. I have not contacted Ring yet, but I imagine they are going to point the finger at Schlage and I'll be stuck without a solution.Could you share the firmware version of your Schlage BE469?Thanks,Kevin
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11-05-2020 13:24:03
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