Ring Alarm
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J
cannot install gen 2 keypad
troubleshooting
My kit came with two gen 2 keypads. When I try to scan the QR, the screen says it is not a good code. When I try to manually add the keypads, the list of devices does not include the gen 2 keypad.
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28-07-2024 09:24:52
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Caitlyn_Ring
Hi @JamesPete. To confirm, you purchased a Ring Alarm Security system? Can you please share which kit you purchased? Additionally, which country or region are you located in?
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06-08-2024 12:38:49
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