Ring Alarm
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cannot enter four-digit passcode on keypad
on my keypad, I have the green light illuminated, which I understand means I have a charged battery. And I have the blue light illunminated which means that I am in the disarmed mode. When i press in my four-digit pass code, nothing happens. I am able to change the status from "disarmed" to "away" using my iPhone, but I cannot do so on the key pad. Am I supposed to press come other key first? I am sure that there is an easy explanation, but for all of the FAQs and videos, I cannot find one.
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16-10-2019 18:41:21
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sixstringbuzz
You have to enter your four-digit code and then press either the "home" or "away" button on the keypad in order to the arm the alarm. It wasn't clear if you are doing that from what you posted.[https://community.ring.com/t5/Ring-Alarm/Alarm-Keypad-Lights-and-Buttons-Explained/m-p/222](https://community.ring.com/t5/Ring-Alarm/Alarm-Keypad-Lights-and-Buttons-Explained/m-p/222)
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16-10-2019 20:39:44
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