Ring Alarm
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T
Blown Speaker
The speaker in my keypad stopped working. I’ve already done a factory reset. After a little research, it looks like a defect. Others were sent a replacement. How do I get a replacement or even in contact with someone.
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22-05-2020 11:36:06
Responses (1)
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Chelsea_Ring
Hi @Theseagles. To get a replacement Ring Keypad, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. They can determine if the device needs to be replaced and if you are within warranty for a replacement! :)
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22-05-2020 08:17:50
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