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August Pro Smart Lock 3rd Generation, Z Wave and Ring Alarm

Hi - I just set up an August Pro 3rd Generation lock at my house. I have it working with the wifi bridge and homekit, but I have not been able to connect it to Ring Alarm via Z Wave. I started the connection process and the August App told me the lock needed a Z Wave firmware update. That appeared to complete, and it went into pair mode. I did the same on Ring. Ring eventually said it couldn't hear the device; the lock thinks it connected and the app shows it is connected to a Z Wave hub. Should this work? Can it be connected this way while also set up with Home Kit? Any advice would be appreciated. Thanks.

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19-02-2020 12:49:39

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