Ring Alarm
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Alarm extender
Hi. I purchased the alarm system. Received it and have it installed. Today my extender failed. I’ve had to delete it and reinstall it as per you instructions on app. No light on front of unit. Can’t you please help with this. Kind regards Shane
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08-09-2023 20:21:05
Responses (2)
- J
Hi @user57761. This Help Center [page](https://support.ring.com/hc/en-us/articles/360039905951-Setting-up-and-Using-the-Ring-Alarm-Range-Extender) will provide you with the steps on how to factory reset a 1st and 2nd generation Range Extender. If you have tried this step and are still having the same concern, give our [support team](https://support.ring.com/hc/en-gb/articles/213608406) a call for further assistance.
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11-09-2023 18:02:14
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user57761
Sorry ment to say on the app it also says needs factory reset
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08-09-2023 20:44:38
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