Alarm Base Station not Working

I have just purchased and received the 5-Piece Alarm Bundle (for 2nd Generation). The Ring app is already installed on my mobile and I'm trying to add my alarm. I plugged in the alarm base station and also connected an ethernet cable for internet. I don't see any sign of the alarm panel on my Ring app. All I see on the alarm is an orange light above the reset button. I tried pressing the reset button and the pair button many times and my phone's bluetooth is on. It looks like the alarm base station isn't working. Is there anything else I should try or should I just return the alarm kit. Tx