Ring Alarm

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J
1st gen. contact sensors won't mount on my doors because of rounded mouldings
installation
troubleshooting

I bought a 1sst gen. alarm system a few years ago and I'm finally getting around to installing it. I just discovered that these contact sensors won't mount on my doors because my door casings are rounded, so whichever piece I put on it points inward. If I put a wedge to straighten it out, it's too high. I see there's an extension, but it's only available for the 2nd gen. and I'm definitely not buying another one. I figured I'd post this issue here. I can't be the only person who has ever experienced this.

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16-01-2023 03:41:39

Responses (2)

  • T

    Hi @jdcma. Check out this Help Center article [here](https://support.ring.com/hc/en-us/articles/360018549231-How-to-Install-your-Ring-Alarm-Contact-Sensors-on-Different-Types-of-Doors-Windows-and-Trim) for tips on installing your Contact Sensor. You may have to take out the magnet to allow for a tighter fit in odd shaped areas. I hope this helps!

    0

    18-01-2023 04:28:27

    • S

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      17-02-2023 04:28:36

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